Rosebourne Gardens Motel is a 3.5-star motel with spacious all-ground floor units with parking at your door.
Clean and spacious rooms with dining and ensuite facilities, TV, Foxtel, fridge, cutlery, crockery and a toaster as well as tea and coffee available.
They have designated pet-friendly rooms so your pets can spend the night with you,( surcharge and conditions apply).
Free WiFi and DVD movies available in your rooms, as well as a sparkling Mineral pool with a spa is available for you to cool off after a long day’s travel.
Relax and unwind after your travels on the deck by the pool for a barbecue, or take a stole to the beach just a 15-minute walk away.
Caters for people who use a wheelchair.
Have a place to store medical equipment (eg oxygen)
Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
Use floors/coverings which are slip resistant, firm and smooth
Caters for people with high support needs who travel with a support person.
Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
Have grab rails in the bathroom
Provides general access facilities and services for people with access needs.
Use Plain English / easy read signage and information (includes menus and emergency information)
Provide portable ramps
Offer multiple options for booking - web, email, phone
Provide information in large print
Have at least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed (International standards are 3200mm wide x 2500 mm high)
Offer a range of contact methods for receiving complaints
Provide digital communication materials (hard copy information is also available on line)
Have a shower curtain (no door)
Accept the Companion Card
Use easy read fonts in your signage and communication materials (Helvetica and Arial)
Have grabrails in shower recess (can be removable and height adjustable)
Employ people with disability
Train your staff in customer service for people with vision loss (training would incorporate way finding and communicating with people with vision loss)
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)
Have a bathroom which is fully accessible and equipped with ceiling hoist and adult change table
Train your staff in disability awareness
Have an appropriate area for toileting an assistance dog
Caters for people who are blind or have vision loss.
Have twin beds available on request
Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)
Train your staff in communicating with people who are deaf or have hearing loss
Caters for people who are deaf or have hearing loss.
Have rooms which are interconnecting
Ask all visitors if there are any specific needs to be met
Caption all entertainment (TVs, live shows, performances)
Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)
Train staff to use a DeafBlind Communicator (a portable device consisting of a DB-Phone and DB-Braille with QWERTY or Perkins keyboard)
