Coffs Coast Wildlife Sanctuary in Coffs Harbour, NSW, is dedicated to conservation education and the long-term care of native marine wildlife.
Since 1970, it has provided a safe haven for animals like dolphins, sea lions, penguins, and turtles.
Through interactive programs and immersive experiences, the sanctuary educates visitors on the importance of protecting Australia’s unique ecosystems. Home to over 40 animals, many of which cannot return to the wild, it promotes awareness, research, and responsible stewardship of the natural world.
The sanctuary plays a crucial role in inspiring conservation action across the Coffs Coast and beyond.
Have an accessible public toilet which is unlocked
Employ people with disability
Have handrails on all your stairways
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)
Have a wheelchair accessible toilet / shower and change room
Train your staff in disability awareness
Train your staff in communicating with people who are deaf or have hearing loss
Caters for people who are blind or have vision loss.
Provide wheelchair access to spa/gym
Ask all visitors if there are any specific needs to be met
Have grab rails in the bathroom
Caters for people who are deaf or have hearing loss.
Have wheelchair accessible picnic tables (picnic tables require 720mm knee clearance and 800mm maximum height)
Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
Provide seating in common areas including reception area
Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)
Have wheelchair access to amusements and activities including boats and bush trails (includes tour rides, skyways, trolley cars, flying fox, amusement rides and boating)
Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
Have step free outdoor pathways (includes picnic areas, barbecues and shelters)
Caters for people who use a wheelchair.
Have a wheelchair/scooter charging station (power point) in an accessible location
Train your staff in communicating with people with learning or behavioural challenges
Have a step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)
Caters for people with allergies and intolerances.
Have at least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed (International standards are 3200mm wide x 2500 mm high)
Use Plain English / easy read signage and information (includes menus and emergency information)
Have step free access to restaurant, lounge and bar
Provides general access facilities and services for people with access needs.
Train your staff to respond to allergic reactions
A quiet space is available at the venue/ facility
Have step free access to the conference or function room
Offer multiple options for booking - web, email, phone
Have equipment to respond to anaphylactic shock such as epi–pens and defibrillator
Provide information in audio format (includes an audio described map of your venue, audio descs of performances and/ or displays)
Have accessible seating areas in theatrette
Offer a range of contact methods for receiving complaints
Use easy read fonts in your signage and communication materials (Helvetica and Arial)
Have doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy)
Accept the Companion Card
Train your staff in customer service for people with vision loss (training would incorporate way finding and communicating with people with vision loss)
